Official WhatsApp Business API
The bot that answers parents, so your office doesn’t have to.
Parents already live on WhatsApp. The Schoolyam Parent Bot sits on your school’s own WhatsApp number and answers the five questions your office is asked all day — fees, attendance, marks, homework and timetable — using live data from your school’s database. It works at 9 pm on a Sunday, it never says “call back tomorrow”, and every reply is exactly what your records say.
What a parent can ask
- ✓
1 · Fee DetailsMonth-wise dues, arrears, fines and a pay link.
- ✓
2 · AttendancePresent/absent days and the session percentage.
- ✓
3 · Exam ReportLatest exam, subject-wise marks or grades.
- ✓
4 · HomeworkToday’s homework for that child’s class and section.
- ✓
5 · TimetableThe class period-wise timetable.
- ✓
6 · Change StudentSwitch between siblings on the same number.
- ✓
7 · Talk to OfficeHands over to a human and mutes the bot.
Good to know
- Nothing to install — parents use the WhatsApp already on their phone.
- No password to remember; the registered mobile number is the login.
- Works on the school’s own verified WhatsApp number, so parents see your school name.
- Replies carry the same figures your office would read out from the system.
Today
Hi7:12 pm
Namaste! 🙏
Welcome to
Delhi Public School.
You are asking about
Aarav Sharma, Class 6-A.
What would you like to know?
1 Fee Details
2 Attendance
3 Exam Report
4 Homework
5 Timetable
6 Change Student
7 Talk to Office
7:12 pm
Parent says “Hi” → the menu arrives instantly
Real conversations, not screenshots of a demo
Every figure below is pulled live from the school’s own database at the moment the parent asks.
💰 “How much fee is pending?”
The bot reads the same due engine the fee counter uses — including arrears and fines — and attaches a pay link for that one child.
17:13 pm
Fee Details
Student: Aarav Sharma
Class: 6-A
April — ₹4,250
May — ₹4,250
Late fine — ₹100
Total Due: ₹8,600
Recent Receipts:
#10428 · ₹4,250 · 12-03-2026
Pay online 👉 app.schoolyam.com/…7:13 pm
🪪 “Was my child present today?”
Answers from the same register the class teacher marked that morning — no separate app, no waiting for a report.
27:14 pm
Attendance — Session 2026-27
Student: Aarav Sharma
Class: 6-A
Present: 168 days
Absent: 7 days
Percentage: 96%
Today (04-08-2026): Present
Marked at 07:52 am7:14 pm
📝 “How did she do in the exam?”
Picks the most recent published exam and shows subject-wise marks, or grades where your school uses them.
37:15 pm
Exam Report — Half Yearly
Student: Diya Verma
Class: 8-B
English 82/100
Hindi 76/100
Maths 91/100
Science 88/100
S.St 79/100
Total: 416/500 (83.2%)7:15 pm
How it knows who is asking
No login, no password, no app install — the parent’s own phone number is the identity.
1The number is matched to a studentWhen a message arrives, the bot looks the sender’s number up against the student record — WhatsApp number, guardian number or father’s mobile — for the current session. If it matches nothing, the bot stays silent.
2Siblings are handledIf one number is registered against more than one child, the bot asks which child first, remembers the choice for that conversation, and “6 · Change Student” switches at any time.
3Answers come from live dataFees, attendance, marks, homework and timetable are read from your school’s database at that instant — never a cached or uploaded copy.
4Everything lands in your inboxBot replies are saved into the same WhatsApp Chat screen your staff use, tagged as sent by the bot, so nothing happens invisibly.
It stays quiet unless it is spoken to
The most common fear about bots is that they hijack the conversation. This one is deliberately built not to.
Replies only to a greeting or a menu tap“Hi”, “Hello”, “Namaste”, “Menu”, “Help” — or a tap on a menu option. Everything else is ignored.
Free typing works only inside an active flowOnce a parent opens the menu, the bot listens for about 30 minutes. After that it goes quiet again.
“Talk to Office” mutes it completelyThe moment a parent asks for a human, the bot stops replying on that chat for a set period and the conversation stays open for your staff.
Staff conversations are never interruptedWhen your team is chatting with a parent, the bot does not jump in — ordinary messages get no automated reply at all.
What it costs to run
Replies to a parent who messaged you first are free under Meta’s current rules — you are not billed per answer. Charges apply only when the school starts a conversation with an approved template (fee reminders, results announcements). So the busier the bot gets answering parents, the more office time you save at no extra messaging cost.
Switching it on
1Connect your WhatsApp Business numberEmbedded signup links your school’s number to Schoolyam through Meta’s official API — your verified school name shows on every reply.
2Turn the bot on for your schoolThe bot ships switched off and is enabled per school, so you can pilot it with one branch before rolling it out.
3Tell parents the numberOne circular is enough — parents save the number and simply message “Hi”. There is nothing for them to install or remember.
